Let’s start the conversation

A warm, professional welcome for owners, investors, and partners ready to elevate their portfolio.

We respond quickly, map out the next steps clearly, and keep your assets protected while performance grows. Share your goals and we’ll build a plan that matches the moment.

Owner consultation Explore services Elevate Intelligence

Direct line

+1(786) 505-7407

General inbox

[email protected]

Connect with Elevate Rentals

Tap a channel to message our team.

Property Owners

Portfolio onboarding, performance reporting, and tenant care with clear cadence.

High priority

Schedule an owner consult

Investors & Acquisitions

Underwriting, value-add planning, and stable cashflow execution for growth-minded partners.

View managed properties

Strategic Partners

Vendor partnerships, development coordination, and service alignment that protects every asset.

Partner with our team

General Inquiries

Questions about leasing, rent collection, or next steps? We’re ready to help.

Renter support Contact form

Contact locations

New York headquarters with a dedicated Miami office for regional support.

Elevate Rentals LLC serves owners, renters, and investment partners through a compliance-first operating model. Connect with our New York headquarters for strategic direction and our Miami office for Southeast market coordination.

Primary contact

Headquarters (New York)

641 Lexington Avenue, 15th Floor

New York, NY 10022

+1 (786) 505-7407 • [email protected]

Inquiries, onboarding, and portfolio strategy.

Miami Office

Regional market coordination and on-the-ground support for the Southeast.

1110 Brickell Avenue, #400-76

Miami, FL 33131

Inquire

Reach our main contact team for owners, renters, and new partnership discussions.

Email channels

Direct your request to the most relevant department for a faster response.

Renter support

Quick access for leases, maintenance, and resident communications.

Renter resources Request assistance

Contact inquiry

A clear next step for owners, renters, and investors.

We keep the first touchpoint precise and consultative. Share your goal, timeline, and property details, and we will match you with the right specialist for a confident next move.

Property Owners

Operations, leasing strategy, maintenance oversight, reporting cadence.

Explore owner services →

Current & Future Residents

Availability, applications, resident support, move-in coordination.

View available homes →

Full Service Management

Leasing, financial reporting, vendor oversight, compliance guidance.

Review service scope →

Elevate Intelligence

Market signals, portfolio optimization, acquisition readiness.

See strategic insights →

What to share

Key details that help us help you faster

Optional

Property address(es) or target neighborhoods
Timeline for onboarding, leasing, or acquisition
Service focus: management, leasing, maintenance, or advisory
Preferred contact method and availability windows

What happens next

1

Concierge intake

A senior coordinator reviews your request and confirms priorities within one business day.

2

Tailored guidance

We outline recommended services, timing, and next steps suited to your property goals.

3

Proposal & launch

Receive a clear engagement outline or leasing plan, then we schedule onboarding.

Request a consultation View service coverage

Prefer to browse first? Start with our full service overview, browse available homes, or review market intelligence before reaching out.

Contact FAQ

Clear answers for owners, investors, and renters

We make communication simple, transparent, and responsive. Explore common questions below or reach out for a tailored conversation.

Typical response time: within one business day

What is the refund request window for cancellations?

Refund requests must be submitted at least 5 days before the check-in date so we can review the reservation and process the cancellation properly.

How long do refunds usually take to appear?

Refunds are typically issued within 7–12 business days after approval. We’ll keep you updated so you know what to expect.

I booked through a different platform. Who should I contact first?

If you booked through another platform and not directly with us, please contact your booking provider first for refund help or changes. They’ll guide the initial request and timing.

What if my refund is delayed after it is processed?

If a refund is delayed, please check with your financial institution as processing times can vary. We’re happy to confirm the status on our end too.

How can I get help quickly with a booking or property question?

Our team can help with availability, changes, and property questions. If the main phone line isn’t answered, please try one of our other phone numbers, email us, or use the Chat With Us WhatsApp button for the fastest response.

What details should I include when reaching support?

Please share your reservation name, property address, and the best way to reach you. This helps us confirm details quickly and provide clear next steps.